NamePerfect Wiki
OverviewPerfect Wiki is an advanced AI-driven tool designed to transform your organization’s knowledge base into a dynamic and resourceful help center directly integrated within Microsoft Teams. It facilitates efficient access to company assets, enabling users to easily create and manage essential documents such as standard operating procedures, FAQs, manuals, and guides. With its AI chatbot feature, Perfect Wiki delivers accurate, automated responses to both employees and clients. Regular AI-generated reports allow for the continual enhancement of the knowledge base and user experience, while insights into content engagement support better management practices.
Main features
  • Creation of a self-service help center within Microsoft Teams.
  • Integration of standard operating procedures, FAQs, manuals, and guides.
  • AI chatbot functionality providing fully AI-generated responses.
  • Weekly AI-generated reports for ongoing knowledge base improvement.
  • Analytics on content popularity, user engagement, and community inquiries.
Benefits
  • Streamlines access to organizational knowledge.
  • Enhances user experience within Microsoft Teams.
  • Reduces response time for frequently asked questions.
  • Improves the effectiveness of knowledge management with data-driven insights.
  • Enables constant refinement of help center content and resources.
Role of use
  • Automates the development of a comprehensive knowledge base.
  • Facilitates instant support for user queries within Microsoft Teams.
  • Ensures improved knowledge base through analysis of engagement data.
Target audienceKnowledge managers, Content creators, Help center administrators, Support teams, Organizational trainers.
PricingFree trial available, with paid plans starting from:
Pro plan: $79/mo
Premium plan: $239/mo
Ultimate plan: $419/mo
Custom plan: Contact for details.
TagsAI-powered knowledge base, Microsoft Teams integration, help center management, chatbot solutions.
App available?No, you can only use Perfect Wiki on the website platform.

📽️ Demo Video & screenshots

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