| Name | Crisp |
| Overview | Crisp is a versatile messaging platform for startups and SMBs. It consolidates communication tools into a shared inbox, integrates live chat, email, and social messaging, and offers automation with chatbots. Crisp also enhances engagement through co-browsing, CRM tools, and knowledge bases. It simplifies customer support, sales, and marketing activities in one place, focusing on improving customer interaction and business efficiency. |
| Main Features | – Shared inbox for communication – Live chat and chatbots – Co-browsing – CRM integration – Automated campaigns and targeted messages – Knowledge base and FAQ management |
| Benefits | – Streamlines customer interactions – Automates support processes – Enhances team collaboration – Increases customer satisfaction – Improves conversion rates through targeted messages |
| Role of Use | – Customer support – Sales automation – Marketing campaigns – Knowledge management |
| Target Audience | Startups, SMBs, and customer-centric teams |
| Pricing | Free plan available with limited features. Paid plans include: – Pro: €25/month – Unlimited: €95/month |
| Tags | Messaging, CRM, Chatbot, Customer Support, Sales Automation, Startup Tools |
| App Available? | Yes, you can download the Crisp app on the App Store and Google Play |
Crisp
5
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Introduction
Crisp is a customer messaging platform that integrates live chat, email, and social media into a unified inbox. Designed for startups and SMBs, it offers chatbots, CRM tools, and automation to enhance customer engagement and streamline support.
Category: Chat
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