NameDocument360 2.0
OverviewDocument360 is a powerful knowledge base platform powered by AI, designed for teams to efficiently create, share, and manage various types of documentation, including product manuals, standard operating procedures (SOPs), and wikis. It features a sophisticated editor, a category management system, and in-depth analytics, making it ideal for content creators and technical writers. Users have the flexibility to customize their knowledge base, produce tutorials, user manuals, and release notes to improve customer support and onboarding processes. Furthermore, Document360 provides valuable tools for conducting product strategy, market research, creating FAQs, and generating troubleshooting guides, enhancing overall documentation quality while promoting efficiency.
Main features
  • AI-driven knowledge base.
  • Advanced content editor.
  • Comprehensive category management.
  • Data analytics capabilities.
  • Tools for product strategy, FAQs, troubleshooting, and API documentation.
Benefits
  • Streamlines documentation creation.
  • Enhances user support experience.
  • Improves content strategy and user engagement.
  • Facilitates better user onboarding.
  • Ensures consistent quality in documentation.
Role of use
  • Automates user manual and tutorial creation.
  • Supports customer support teams with reliable information.
  • Improves documentation methods using analytics.
  • Refines content based on market research insights.
Target audience
  • Technical writing teams
  • Customer support teams
  • Product management teams
  • Engineering teams
PricingDocument360 2.0 offers a Free trial. Following the trial, users can choose from the following packages:

  • Professional plan: $199/mo
  • Business plan: $399/mo
  • Enterprise plan: Let’s talk

Please verify current pricing on the official website.

TagsAI knowledge base, Documentation management, Technical writing, Support tools
App available?No, you can only use Document360 2.0 on the website platform.

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