| Name | Fini AI |
| Overview | Fini AI is a customer support platform that transforms a company’s knowledge base into an interactive AI chatbot, automating up to 70% of inquiries with 97% accuracy. It integrates seamlessly with platforms like Slack, Zendesk, Google Drive, and Confluence, without requiring code. Launched in 2022 and backed by Y Combinator, Fini offers predictive analytics for retention and sales, providing 24/7 support and personalized user experiences. |
| Main features | – AI-driven chatbot with customizable tone – Integration with G-drive, Confluence, Zendesk, and more – No-code setup – Predictive analytics for user retention – Multi-channel deployment – Automatic human routing for unresolved queries – Real-time product recommendations and insights – Supports 50+ languages |
| Benefits | – Reduces support costs by resolving routine inquiries – Increases user retention and satisfaction – Provides 24/7 instant answers – Predicts and prevents churn with analytics – Enhances sales through personalized recommendations – Scales easily with business growth |
| Role of use | – Automate customer support – Predict user churn and target effectively – Provide instant responses and improve satisfaction – Support multi-channel customer interactions – Upsell through product recommendations |
| Target audience | E-commerce companies, SaaS platforms, Fintech services, customer support teams, and enterprises looking to improve user retention and reduce operational costs |
| Pricing | Multiple pricing plans tailored to business needs, available via the pricing page |
| Tags | AI, Customer Support, Predictive Analytics, No-code, Multi-channel Integration, Chatbot, SaaS, Customer Retention |
| App available? | No, you can only use Fini AI on website platforms. |
Fini AI
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Introduction
Fini AI is a no-code customer support platform that turns knowledge bases into AI-powered chatbots, automating inquiries, boosting retention, and providing personalized, 24/7 multi-channel support
Category: Chatbots
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