NameLevel AI
OverviewLevel AI is a sophisticated call center AI platform that harnesses the power of semantic intelligence to enhance understanding of support interactions. This advanced technology is designed to elevate the performance of contact center teams by providing insights and analytics that drive improvement in customer service dynamics. Interested users can request a demo to explore its capabilities.
Main features
  • Advanced semantic intelligence for better understanding.
  • Insights into support interactions to enhance service quality.
  • Tools designed to elevate contact center team performance.
Benefits
  • Improved comprehension of customer interactions.
  • Streamlined support processes leading to faster resolutions.
  • Enhanced capability for contact center teams to perform effectively.
Role of use
  • Analyze customer interactions through sentiment analysis.
  • Automate processes such as call routing and ticket creation.
  • Offer real-time coaching and feedback to agents for continuous improvement.
Target audienceCall center managers, customer support teams, business owners.
PricingPricing information not specified; availability of a free version is unclear.
TagsAI, Call Center, Customer Support, Semantic Intelligence, Performance Improvement
App available?No, Level AI for website use only.

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