| Name | Spokk |
| Overview | Spokk is a customer feedback management tool designed to help businesses collect, analyze, and act on customer feedback. It offers features like feedback collection, performance measurement, and AI-generated review drafts. Spokk enables businesses to enhance customer experiences, retain clients, and encourage positive public reviews. It also helps close feedback loops through coupon offers, fostering customer loyalty. |
| Main features | – Feedback collection – AI-powered review drafts – Staff performance tracking – Coupon system for customers – Public review enhancement |
| Benefits | – Improves customer experience – Enhances staff performance – Increases positive reviews – Builds customer loyalty with incentives – Provides actionable insights for business improvements |
| Role of use | – Business owners – Customer support teams – Marketing managers – Operations managers |
| Target audience | Businesses and organizations focused on customer retention and experience improvement |
| Pricing | Visit Spokk’s website for detailed pricing information |
| Tags | Customer feedback, AI review tools, public reviews, business improvement, customer loyalty |
| App available? | No, you can only use Spokk on website platforms. |
Spokk
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Introduction
Spokk is a customer feedback platform that helps businesses collect, analyze, and improve customer experiences. It offers AI-based review tools, performance tracking, and loyalty incentives to enhance public reviews.
Category: Customer support
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