NameTekst AI
OverviewTekst AI is an AI-powered platform designed to streamline business communication and customer support. It analyzes incoming messages like emails and tickets, automatically categorizes them, and routes them to the appropriate department. It can also automate responses to common queries, freeing up human agents to focus on more complex issues.
Main features
  • AI-powered message analysis and categorization
  • Automated routing of emails and tickets
  • Automated response generation
  • Integrations with existing CRM and helpdesk systems
  • Customizable workflows and automation rules
Benefits
  • Reduced response times
  • Improved customer satisfaction
  • Increased efficiency
  • Cost savings
  • Reduced workload for support teams
Role of use
  • Customer support
  • Email management
  • Ticket management
  • Workflow automation
Target audience
  • Businesses of all sizes, particularly those with high volumes of customer interactions
PricingInformation on pricing is available on the Tekst website. Please visit for specific plans, including a free version if offered.
TagsAI customer support, email automation, ticket management, workflow automation, customer service, productivity
App available?No, you can only use Tekst AI on the website platform.

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